This weeks Idea: In this story the plot sickens (er, thickens)…

sorry we're open--public domain

with Neil Godin It’s an email. From friend, neighbor and Marketing Dangerously member, Peter Holland. About an email that Peter received from a friend in Britain. About one of the most bizarre examples of customer disservice that I’ve ever come across.  Here. You be the judge… He just wanted to cut a board in half […]