Today: “Ho, Ho, Ho, and Merry Christmas (or…)”

 > The Situation: It’s (almost) Christmas, 2008. And we at MD want to wish every one of you a warm and wonderful holiday season—whether that means Christmas. Or Hanukah. Or just a wonderful time with family and friends. We also want to thank you for a great year here at MD. We finally achieved our […]

Today: “But we put up a sign…”

 > The Situation: It happens all the time. And it hurts. I’m talking about clients (and seminar participants) who are disappointed that something hasn’t worked—when their low-key approach almost guaranteed that it wouldn’t. This came up (again) at a workshop the other day with a group of business owners. These really smart, well intentioned people […]