Today: “You can’t be serious!”

 > The Situation: I recently told you about my terrible treatment at the hands of the telephone company. But I didn’t tell you what happened next. So here goes. A day or two after being laughed at when I asked that a reduced rate on my long distance plan be made retroactive, I received a […]

Today: Now “this” is an email!

 > The Situation: Just received an email from MD member Marj Bird, a stand-out realtor with Coldwell Banker in the picturesque town of Nanton, Alberta. Wow. What an email. Instead of the usual grey text, Marj’s missive is headed with a huge full color photo of the Rocky Mountains—with her portrait inset at the left—and […]